Are you selling yourself short?

“I’d like to book a spa treatment please.”⠀
“Sure. We have a 50 mins treatment available at 10am or a 25 mins at 13:00.”⠀
“I’d like the 50 mins please”⠀
“It’s the face and back ritual on offer £45 instead of £69 so that’s very cost-effective for you.”⠀
“Ok then...”⠀
⠀
I would have spent double happily for the right treatment. They didn’t even show me a menu. So they missed out on cash and left their customer with a feeling of not being that cared for. Don’t assume your client wants cheap.⠀
They might want bespoke.⠀
⠀
If they’d taken the time to find out what I needed I would have been SERVED.⠀
Service is beautiful. Service is also profitable.⠀
How do you communicate with your customers so they feel served?⠀
⠀
The Business by Pleasure Community is the place where I can serve you with more nourishing training on how to grow and scale your business and life with less 'arse-kicking go getting' and share powerful feminine business principles. The antidote to traditional business growth training is out there.